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Two electricians testing and repairing a commercial switchboard

Electrical · Available now

For electrical businesses that can't get to every call.

Fault calls, quote requests and bookings arrive while your team is on site. Details get lost, follow-up slips, and urgent work waits behind routine jobs. Your assistant takes each enquiry from arrival to an accountable next action.

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For Australian electrical businesses with 5–20 staff

What it handles

Every enquiry, from arrival to action.

Every enquiry captured

Phone, missed calls, website forms, email and chat land in one place, with customer, site, issue and urgency recorded.

Urgent faults come first

Emergency and fault calls are classified by urgency, so safety-critical work never waits behind routine quotes.

Customers hear back fast

Acknowledgements and next-step messages go out straight away, or wait as drafts for your approval. You set the policy.

Nothing without an owner

Each enquiry gets a responsible person, a next action and a due time. If details are missing, the assistant asks for them.

Your team gets briefed

The tech gets site history, access notes and previous work before they roll up. No forwarded email chains.

Stale work gets flagged

If nobody acts within the agreed time, the owner hears about it before the job goes to another electrician.

Use cases

Where it earns its keep.

Some of this looks like any trade: scheduling, emails, follow-up. The difference is an assistant set up for how electrical work actually runs.

"Half the house has no power, and the phone won't stop."

Fault triage that respects urgency

Outages, switchboard faults and safety issues are classified the moment they arrive. Safety-critical work goes to whoever's on call with a proper briefing. A new power point request doesn't interrupt anyone.

"The test certificate is in a ute glovebox, and the audit is Monday."

Compliance records you can actually find

Certificates, test results and safety records get filed against the job and the site as work happens. The assistant prompts the right checklist for each job type, and pulls any certificate back in seconds.

"Every tech quotes a switchboard upgrade differently."

Consistent quote drafting

Switchboards, lighting, EV chargers and safety inspections get drafted from the job details and your pricing rules, then reviewed by a human before they go out. Same job, same quote, whoever's writing it.

"Nobody remembers what's behind that switchboard."

Site and asset memory

Boards, circuits, previous work, known hazards and access notes, recorded per site. Any electrician on the team can ask before they roll up, instead of rediscovering it live.

"Test-and-tag comes around faster than anyone books it."

Recurring work on schedule

Test-and-tag rounds, safety inspections and maintenance contracts get tracked and offered to clients on time, so recurring revenue actually recurs.

"EV charger enquiries pile up while you're wiring a site all day."

High-value work, captured and chased

EV chargers, solar, switchboard upgrades: the enquiries worth the most get captured with the right details (property type, board photos, distances) and followed up until they're booked or dead.

"Happy customers everywhere. None of it on the website."

Feedback in, testimonials up

After each job, the customer gets a short feedback form. Good words flow onto your website as fresh testimonials, published automatically or held for your approval, so the site sells as hard as your work does.

What it doesn't do

We'd rather tell you now.

  • It doesn't replace Simpro, AroFlo or your job software. It works across them.
  • It doesn't quote or make financial decisions on its own. Those need a human yes.
  • It doesn't act toward customers without the approval policy you agree with us.

Where it goes next

Start with enquiries. Grow from there.

  • Once enquiry capture proves itself, the same assistant takes on quote follow-up and reactivation, site and switchboard history, test-and-tag and maintenance reminders, technician briefings, and owner reporting.
  • Each step builds on the knowledge the assistant has already earned about your business.

Stop letting good work fall through the gaps.

An hour with us. We'll work out how an assistant fits your business, where things slip through today, and what it would take to fix them.

Book a call